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  Frequently Asked Questions about time tracking
 

What are the advantages of renting versus purchasing?

Rented or hosted applications save time and money. With a hosted application, you avoid the costs and overhead of testing, installing, and maintaining an application on your own servers. A single low monthly rental fee covers the use of our hardware, software and databases; and eliminates the time required to perform your own implementation.

What is included with the WebTimeTracker and WebPunchClock services?

You receive the following:

  • 24/7 access to WebTimeTracker and WebPunchClock for all users
  • Free updates
  • Daily backup of all your data
  • Phone and email support

How secure is our data?

Our servers are located in a state of the art computer facility specifically built for supporting Internet servers. Web, application and database servers are all located behind a firewall server. The facility has multiple backup systems with 24-hour on-site monitoring.

Can I backup my own data?

Yes. We have a very simple download function, which allows you to backup a full copy of your data at anytime.

What are the minimum system requirements?
  • WebTimeTracker and WebPunchClock work with any of the following operating systems:
    Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, or Mac OS X.
  • Internet connection of 28.8k or faster (the faster the better)
  • Internet Browser

Which browser does Time Management Solutions recommend to use with WebTimeTracker and WebPunchClock?

WebTimeTracker and WebPunchClock work best with Microsoft Internet Explorer. Netscape Navigator, Mozilla FireFox, Google Chrome and Safari are also supported.

Does anything have to be installed on our users' PCs to use WebTimeTracker and WebPunchClock?

No. As long as your PC is setup to use the Internet via a browser, you can access WebTimeTracker and WebPunchClock without downloading or installing any components.

Is there a limit to how many projects and tasks that can be defined?

No. WebTimeTracker allows you to define as many projects and tasks as you need.

How can we enter our data into WebTimeTracker or WebPunchClock without having to retype it?

Time Management Solutions can set up your organization's account for you. We will require a file containing a list your projects, tasks, groups and users.

Can we use WebTimeTracker and WebPunchClock to collect payroll time?

Yes. WebTimeTracker and WebPunchClock can be used to collect work time, lunch, sick, vacation, and personal time and feed it to most accounting and payroll packages.

What methods of payment do you accept?

We accept corporate or personal checks, credit cards, and PayPal. Payment plans are quarterly, semi-annually, or annually.

What is your Privacy Policy?

Time Management Solutions adheres to the highest standards of data privacy. Your personal or company data remains confidential and no one except those you designate have access to that information. Furthermore, none of your personal or company information is disclosed or sold to third parties for any purpose.